At XIE HONG NETWORK TECHNOLOGY CO., LIMITED, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://puyila.com/ (the “Site”) and interact with our services, including purchases and customer support.
By using our Site and services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or services.
1. Information We Collect
We may collect the following types of personal information when you visit or use our Site:
- Personal Identification Information: When you make a purchase, register an account, or contact us, we may collect information such as your name, email address, phone number, shipping address, and payment details.
- Non-Personal Identification Information: We may collect non-identifiable data including browser type, IP address, referring URLs, and pages visited on the Site to help us understand and improve your experience.
- Payment Information: When you make a purchase, your payment details, such as credit card numbers, are processed securely by our third-party payment processor. We do not store your payment information directly.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your user experience on the Site. These technologies help us track your preferences, analyze website usage, and offer personalized content and ads.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Process Orders: To complete your transactions, process payments, and deliver the goods you purchase from our Site.
- To Improve Our Services: To analyze how users interact with our Site, improve user experience, and enhance the quality of our products and services.
- Customer Service: To respond to your inquiries, resolve issues, and provide customer support.
- Marketing and Promotions: With your consent, we may use your email address or contact details to send promotional offers, newsletters, or updates about new products or services.
- Security and Fraud Prevention: To monitor and ensure the security of your personal information and to detect fraudulent activities.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery partners, and email service providers) who assist in the operation of our Site and the provision of our services.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Update: You can access, review, and update the personal information you have provided to us at any time through your account settings or by contacting us at [email protected].
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or other marketing communications from us, you can unsubscribe by following the instructions in the email or by contacting us at [email protected].
- Cookies Management: You can control cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our Site.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. International Transfers
By using our Site and services, you acknowledge that your information may be transferred to and processed in countries outside your jurisdiction, including Hong Kong, where our company is based. These countries may have different data protection laws than your own country, but we take steps to ensure your information is handled in accordance with this Privacy Policy.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.